“THE ROLE OF KNOWLEDGE-ORIENTED LEADERSHIP AND CUSTOMER KNOWLEDGE MANAGEMENT IN DRIVING INNOVATION IN SMES: A CONCEPTUAL FRAMEWORK”. Proceedings International Indonesia Conference on Interdisciplinary Studies 1 (August 25, 2025): 783–794. Accessed October 4, 2025. http://iicis.fisip.unila.ac.id/index.php/web/article/view/67.